Secure daily savings
by Trusave Fintech
- If you want to request deletion of all your data, please enter your registered phone number and your name in the fields below.
- A Bachatt representative will contact you in 15 days to understand your requirement.
- After the call, your data will be permanently deleted within 30 days from raising the request.
- Please note that data deletion is an irreversible process. Bachatt will not be able to recover your data, once deleted.
Account Deletion Request
Post deletion completion, the following information will still be stored and others will be deleted:
1. Personal Identification Information (PII):
Information Removed Upon User Request:
Name, address, date of birth, contact details (email, phone number), and any other non-essential PII.
Information Retained for Legal and Regulatory Obligations:
PAN (Permanent Account Number) and any other PII that is required for legal or regulatory compliance, such as those used for KYC/AML purposes.
2. Financial Information:
Financial Details Removed After Necessary Retention Period:
Bank account details (after a necessary retention period related to recent transactions), if not legally required to keep. Non essential financial preference data.
Financial Records Retained for Compliance and Audit:
Investment history, transaction records, portfolio holdings. These are crucial for audit trails, tax reporting, and regulatory compliance. Records pertaining to any legal or financial disputes.
3. Transaction Records:
Transaction Logs Subject to Potential Removal After Defined Period:
Potentially, some less critical transaction logs after a defined period, if not mandated for long-term retention.
Essential Transaction Records Maintained for Regulatory and Audit Requirements:
All records of mutual fund purchases, redemptions, switches, and SIPs. These are essential for regulatory compliance and audit trails. Records of all financial transactions.
4. Communication Records:
Communication Data Removed Unless Required for Legal or Financial Purposes:
Emails, chat logs, and call recordings that are not related to legal or financial disputes, or regulatory obligations.
Communication Data Retained for Legal, Financial, or Regulatory Purposes:
Communication records that are relevant to legal or financial disputes, or that are required for regulatory compliance. Any communication that documents a financial transaction.
5. Online Activity:
Online Activity Data Removed Unless Required for Security or Fraud Prevention:
Login details, browsing history, and device information that are not required for security or fraud prevention purposes.
Online Activity Data Retained for Security, Fraud Prevention, and System Improvement:
Anonymized usage data for statistical analysis and system improvement. Logs related to security incidents or suspected fraudulent activity.