Shipping Policy
Last Updated: March 26, 2025
At Bachatt, we delivery high quality shipping of your expected products and services.
1. Introduction
This Shipping Policy outlines the terms and conditions for the delivery of physical products purchased through the Bachatt mobile application ("App"). Please note that Bachatt primarily focuses on digital financial services; however, this policy applies to any physical goods that may be offered.
2. Shipping Locations
Bachatt currently ships to select cities in India Only. We have started our services from Delhi and Mumbai, and will soon expand to other cities of India as well. Please verify if your location is within our shipping range during the checkout process.
3. Shipping Methods and Timeframes
- We offer digital delivery of services only currently.
- Mutual funds may take up to 3 business days to show under your purchases as unit allocation takes time post payment and order placement.
- Please note that these are estimates, and actual delivery times may vary due to factors beyond our control, such as AMC/SEBI requirements, change in settlement window of mutual funds, etc.
4. Shipping Costs
Shipping costs are calculated based on the shipping method, the weight and dimensions of the package, and your location. The exact shipping cost will be displayed during the checkout process before you complete your purchase.
5. Order Processing
Orders are typically processed within 3 business days of receiving payment. You will receive a confirmation email with tracking information once your order has been shipped.
6. Tracking Your Order
You can track your order on Bachatt App. Bachatt app provides you comprehensive insights on the status of your order. In case of any query, you may contact our customer support at support@bachatt.app and they will be happy to assist you.
7. Delivery Issues
- If you experience any delivery issues, such as delays, failed orders, or unable to track order or payment, please contact our customer support immediately.
- We will work to resolve your issue within 15 business days.
- Our support team will keep you updated regularly.
- We urge you to retain all receipts such as payment slip, etc. for inspection.
9. Policy Changes
Bachatt reserves the right to modify or amend this Shipping Policy at any time. Users will be notified of any material changes to this policy through the App or other appropriate channels. Continued use of the App after such changes constitutes acceptance of the revised policy.
10. Contact Information
For any questions or concerns regarding this policy, please contact Bachatt's customer support through the App.
Disclaimer:
This policy is a general guideline and may be subject to change based on specific product or service offerings, regulatory requirements, or Bachatt's internal policies. Users are encouraged to review the specific terms and conditions associated with each service or product before use.